1. After you have ordered your Entrust Personal email certificate, you will receive a validation email directly from Entrust.

The sender of the email is auto-notice@entrust.com.

Entrust Personal SMIME order process_01


2. Once you click on the link from Entrust’s email, the validation process opens in the browser and is awaiting your one time download password.

Please Note:

At the current time, you can only retrieve the required password via PSW account. The password can NOT be assigned by the customer himself and will NOT be sent by e-mail from Entrust.

Entrust Personal SMIME order process_02


3. Once you have entered the password on the Entrust website, a PFX download will start automatically.
Entrust Personal SMIME order process_03


4. The download and order are now complete, and the certificate can be installed.


Instructions on how to install the certificate in Outlook can be found here.


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