The confirmation mails will be sent by GeoTrust/RapidSSL (Bronze) or VeriSign/Thawte (Limitbreaker). We have no influence on the dispatch, however the error frequently occurs that these automatically generated and English-speaking mails are marked as SPAM and therefore filtered out on your side if necessary or moved into the SPAM folder. Please check your SPAM measures in any case if you have not received the mail.
If you did not receive the confirmation mail, please send us an e-mail with your order# and ask us to resend the confirmation mail. In case of absolute doubt, please temporarily enter email@example.com at the Tech-C of the domain, we will send the confirmation mail to us and forward it to you.