We did not receive a confirmation email!

The confirmation mails will be sent by GeoTrust/RapidSSL (Bronze) or VeriSign/Thawte (Limitbreaker). We have no influence on the dispatch, however the error frequently occurs that these automatically generated and English-speaking mails are marked as SPAM and therefore filtered out on your side if necessary or moved into the SPAM folder. Please check your SPAM measures […]

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Can I select the e-mail address for the validation myself?

The e-mail address for the validation can’t be chosen at will. The CAB Forum (Certificate Authority and Browser Forum) has determined that only domain-specific e-mail addresses are permitted for validation in order to occupy access to the domain. Examples are among others: admin@domain.tld administrator@domain.tld hostmaster@domain.tld postmaster@domain.tld webmaster@domain.tld Alternatively, an e-mail address from the WHOIS (NIC) […]

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Who needs an SSL/TLS certificate?

An SSL/TLS certificate is required by anyone who wishes to transmit personal data (such as surname, first name, date of birth, address, bank details and many more) securely and encrypted on their website. Many mail servers (e.g. autodiscover, owa or mail) now also require SSL/TLS certificates. For further questions please contact our support team at […]

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How do I recognize a secure SSL/TLS certificate?

It is quite easy to detect a secure SSL/TLS certificate: A secure SSL/TLS certificate is pretty easy to detect: Common browsers such as Mozilla Firefox or Google Chrome show you a small security lock at the top of the browser address bar in front of the URL. As an additional indication for a secure SSL/TLS […]

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